FAQs

1. How long does it take to process my order?
Orders are usually processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.

2. Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times may vary depending on your location and selected shipping method.

3. How can I track my order?
Once your order has been shipped, you’ll receive an email with tracking details so you can monitor your package’s journey.

4. What if I receive the wrong item or a damaged product?
If you receive the wrong item or a product that is damaged, please contact us within 7 days of delivery at etneksports@gmail.com and we’ll make it right.

5. Can I return or exchange an item?
Yes, we accept returns and exchanges on unused items in their original condition within 14 days of delivery. Please reach out to us for return instructions.

6. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options displayed at checkout.

7. How do I contact customer support?
You can reach us anytime at etneksports@gmail.com, and our support team will be happy to assist you.